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Author: Subject: KB CRASHING
lrebel87
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[*] posted on 3-5-2009 at 06:09 PM
KB CRASHING


hi, my KB Piano 2.3 keeps crashing, can u help me?
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Gabriel
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[*] posted on 3-5-2009 at 10:54 PM


Do you do something specific when it crashes (like trying to export a file), or it just crashes at random ?
Thanks
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lrebel87
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[*] posted on 4-5-2009 at 12:42 PM


is just crashes randomly after like an hour or two it just closes saying something about 'out of range'. i cant remember but it sometimes it suddenly has black stripes all across the screen, a msg pops up then it shuts down.
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lrebel87
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[*] posted on 4-5-2009 at 12:52 PM


it syas run-time error
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Gabriel
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[*] posted on 5-5-2009 at 10:53 PM


I'll send to your email address a debug version of KB Piano to help me track the problem.
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lrebel87
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[*] posted on 6-5-2009 at 09:55 AM


thanks a lot
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lrebel87
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[*] posted on 8-5-2009 at 11:27 PM


i installed that de-bug u sent me and my kb is now worse, when i copy and paste sections its all mixed up, some keys change notes on their own, its not crashiong but its definitely falling apart. it ends up being time consuming fixing the problems especially when it creates more and more faults.
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Gabriel
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[*] posted on 11-5-2009 at 06:21 PM


I'll work on a new debug version then. When you say copy and paste sections, are you talking about the music creator ?
So I can test that in the next version, before I send it to you.
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lrebel87
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[*] posted on 19-5-2009 at 08:27 PM


no its when i copy and paste in the events editor, that's where the problem is, it malfunctions when i do these things. can you fix it?
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Gabriel
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[*] posted on 21-5-2009 at 06:14 AM


I'm trying to find the problem, but it works OK in my computer. Can you send me a project where you have the problem with the copy and paste functions ?
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lrebel87
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[*] posted on 21-5-2009 at 06:41 AM


i got a question, does the fact that i got windows vista mean anything?
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Gabriel
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[*] posted on 21-5-2009 at 08:41 PM


It shouldn't, but you can try right clicking on the KB Piano desktop icon and selecting "Run as administrator". That should fix the problem, if it is caused by Vista.
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lrebel87
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[*] posted on 24-5-2009 at 08:18 PM


it seems running as administrator solved all te problems. thanks for all your help.
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Gabriel
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[*] posted on 25-5-2009 at 04:59 AM


Good to know !
I'm updating all my products to work without problems in Vista, I'll release new versions soon.
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Megane
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[*] posted on 25-11-2009 at 05:14 AM


Its definitely falling apart. it ends up being time consuming fixing the problems especially when it creates.

Regards

Megane
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Gabriel
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[*] posted on 27-11-2009 at 04:34 AM


Well, I updated my software to work fine with vista, but there are problems because of the old development technology used for KB Piano. I’m working now with the newest technology, but you’ll have to wait for a major update (version 3.0) to take advantage of this.
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